These Terms & Conditions govern your use of UrbanSeva's website, services, and booking channels. By accessing the site or requesting services, you agree to these terms.
UrbanSeva connects homeowners with verified service professionals in Gorakhpur and nearby areas. All service bookings are subject to availability, confirmation, and final pricing by the assigned service partner.
Services include, but are not limited to, salon, waxing, threading, facials, hair care, nails, makeup, AC, electrical, medical, maid, and home maintenance services. UrbanSeva does not guarantee the outcome of third-party contractor work, but we aim to connect you with qualified providers.
You agree to provide accurate contact details, follow booking instructions, and cooperate with service professionals. You are responsible for describing the issue clearly and ensuring safe access to the property.
Service costs are based on the published menu where applicable and may vary depending on products, artist level, actual work, materials, travel, or site condition. Payment terms are agreed at the time of booking and may be collected by the service provider.
Cancellation policies vary by service. If you need to cancel or reschedule, contact UrbanSeva support through WhatsApp or email as soon as possible.
UrbanSeva provides a platform to connect customers and professionals. We are not liable for indirect damages, service delays, or issues arising from third-party work. Your sole remedy is to raise the issue with the assigned service partner or customer support.
We may update these terms from time to time. Continued use of the website after changes indicates acceptance of the revised terms.